Safe Play Guidelines

All of our equipment must be supervised at all times by a responsible and capable person over the age of 18. If you prefer, and for larger events, we have trained members of staff to supervise our hired equipment for a charge per hour. Please email us for quotes.

Please remember the No food, drinks or shoes is allowed at any time on any of our equipment.

A lot of our equipment has age limits. All age limits are listed next to items and packages on our website. Please familiarise yourself with this information and ensure that age restrictions are respected for the safety of the children and maintenance of our equipment.

Always ensure that the equipment is not over crowded, and limit numbers according to the age and size of the children playing.

Ensure that children do not push, collide, fight or behave in a manner likely to injure or cause distress to others.

No pets or sharp instruments are to be allowed on or near our equipment.

If you notice any damage to any of the equipment, please suspend use immediately and put away until our delivery driver arrives to collect to avoid injury to users.

Rockers should be supervised closely (especially for little fingers and toes in the way!), as well as tipping over backwards or sideways.

Standing on the walls/sides of the ball ponds should not be allowed.

Play equipment must not be thrown.

A lot of our equipment (mostly ride-ons and mini bouncy castles) have age limits. Please ensure that no one over or under the specified/recommended age uses our equipment.

No food or drinks is to be allowed or consumed on or near our equipment, this will avoid choking in younger children and dirtying our equipment.

Shoes MUST be removed before using our soft play and ball ponds to maintain the cleanliness and hygiene of our equipment.

Adults who enter the soft play set up or walk over the soft play mats whilst supervising must remove their shoes. It is recommended for hygiene reasons that socks should be worn whilst using the soft play equipment.

Please note that shoes must be worn on all of our ride on items.

Ball ponds should never be overcrowded. It is the responsibility of the supervising adults to reduce the number of occupants accordingly in particular when young children are in the ponds with older/bigger children.

Although our equipment and balls from the ball ponds are cleaned frequently, it is recommended that supervising adults discourage children from placing balls in their mouths for hygiene purposes.

Diving/ Jumping into or Standing on the side of our ball ponds must not be allowed.

Our soft play packages should not be moved once set up.

DISCLAIMER The person/organisation hiring the equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use. These guidelines are for the safety of all people using this equipment, and it is the sole responsibility of the hirer to ensure they are adhered to. We will not accept any responsibility for any injury caused to anyone using any of our equipment.