Safe Play Guidelines
All of our equipment must be supervised at all times by a responsible and capable person over the age of 18. Children must never be left unattended on our play equipment. The confirmation email we send contains a generic risk assessment. Please read it and pass it on to person(s) who will be supervising.
If you prefer, and for larger events, we have trained members of staff to supervise the hired equipment for a fee. Contact us for quotes.
Please do not allow food, drinks or shoes on any of our equipment (with the exception of Ride On Toys which require shoes to protect children's feet from moving parts).
Adults who enter the soft play set up or walk over the soft play mats whilst supervising must remove their shoes. It is recommended for hygiene reasons that socks should be worn whilst using the soft play equipment.
A lot of our equipment has age limits. All age limits are listed next to items and packages on our website. Please familiarise yourself with this information and ensure that age and weight restrictions are respected for the safety of the children and to avoid damage to our equipment.
Always ensure that play equipment is not over crowded, and limit numbers according to the age and size of the children playing.
Ensure that children do not push, collide, fight or behave in a manner likely to injure or cause distress to others.
No pets or sharp instruments are to be allowed on or near our equipment. Cats in particular love scratching the nails on the soft play mats so be aware as the scratching causes damage.
If you notice any damage to any of the equipment, please suspend use immediately and put away until our delivery driver arrives to collect to avoid injury to users.
Hard rockers (e.g. Set of Rockables) should be supervised closely (especially for little fingers and toes in the way!), as well as tipping over backwards or sideways on to hard surfaces.
Standing on the walls/sides of the ball ponds should not be allowed.
Play equipment must not be thrown.
A lot of our equipment (mostly ride-ons and mini bouncy castles) have age limits. Please ensure that no one over or under the specified/recommended age uses our equipment.
Ball ponds should never be overcrowded. It is the responsibility of the supervising adults to reduce the number of occupants accordingly in particular when young children are in the ponds with older/bigger children.
Although our equipment and balls from the ball ponds are cleaned frequently, it is recommended that supervising adults discourage children from placing balls in their mouths for hygiene purposes.
Diving/ Jumping into or Standing on the side of our ball ponds must not be allowed.
Our soft play packages should not be moved once set up.
Ball Ponds
We clean and replace our ball pond balls frequently.. For the safety of all children who use our ball ponds, and to maintain the cleanliness and sanitation of the balls in our ball ponds, we ask that no foreign objects are allowed in our ball ponds at any time.
Foreign objects can refer to balloons, small toys inc. marbles, loose hair clips and baubles anything small (or large) that can 'hide'/get lost amongst the balls and be a choking hazard to babies and small children who put items in their mouths.
Latex balloons might pop, the fragments get lost and pose a serious choking hazard.
Foreign objects will also refer to anything sharp (e.g. pencils, glasses) that can hide/get lost amongst the balls and hurt a child.
They are everyday objects that you won't think twice about but these foreign items will remain in the ball pond and sometimes sink to the bottom and remain there posing a hazard until the balls are collected.
It's also one of the reasons why we're adamant on no shoes, no food (esp. chocolate, chewing gum, grapes, raisins) and no drinks.
All balls from the ball pond must be collected and bagged by our arrival to collect.
Bouncy Castles
Soft Play Packages
Toys & Big Games
Other Fun Items
Fun Foods
DISCLAIMER The person/organisation hiring the equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use. These guidelines are for the safety of all people using this equipment, and it is the sole responsibility of the hirer to ensure they are adhered to. We will not accept any responsibility for any injury caused to anyone using any of our equipment.